Website Terms & Conditions
Hi there! This website, www.loufitzbaker.com, is owned and operated by IsaLou Pty Ltd as trustee for IsaLou Trust ABN 50 596 305 936. If you have any questions or need further information, please contact:
Louise Fitzgerald-Baker
PO Box 214
Capalaba QLD 4157
support@loufitzbaker.com
Phone: 0409 034 277
This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations. Lou Fitzbaker cares about making sure we both know where we stand. When you visit this website use our services or purchase our products, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from us.
All products and services advertised on this website are offered in compliance with Australian Consumer Law.
General Disclaimer
On this website you will find Blog Posts, Articles, Guides, Hints and Tips, Information on Health, Wealth and Wellbeing. This information is provided solely for Education, Entertainment and Personal Development purposes.
My Rights & Responsibilities
We take lots of care to provide valuable information but can not be responsible for the use that you make of that information. Please be aware that the generalised information provided is not a substitute for specialist advice tailored to your individual circumstances. There is no professional relationship formed between us unless you explicitly choose to work with me by purchasing my services or products. Any testimonials and promised results we may display on this website are based on our experience and those of our previous clients. They are not guarantees that anyone else will achieve the same results. We may modify this information provided on this website at any time, including altering or deleting it without notice.
Visitor Responsibilities
The Content is not comprehensive and is for general information purposes only. It does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.
You may:
- view pages from our website in a web browser;
- download pages from our website for caching in a web browser;
- print pages from our website;
- stream audio and video files from our website; and
- use our website services by means of a web browser, (subject to the other provisions of these terms and conditions).
Except as expressly permitted or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
Unless you own or control the relevant rights in the material, you must not:
- republish material from our website (including republication on another website);
- sell, rent or sub-license material from our website;
- show any material from our website in public;
- exploit material from our website for a commercial purpose; or
- redistribute material from our website.
Notwithstanding the above, you may redistribute our newsletter in print and electronic form to any person.
We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
Acceptable use
You must not:
- use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
- use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
- use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
- conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
- access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
- violate the directives set out in the robots.txt file for our website; or
- use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
You must not use data collected from our website to contact individuals, companies or other persons or entities.
You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
Downloads
This course includes downloadable PDFs, videos and online materials. These are provided as an adjunct to the course in the cleanest format available. We are not responsible for viruses or any other damage which might occur as a result of downloading material from our site.
External Links
Our site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. You should make your own investigations with respect to the suitability of those websites.
My Responsibility
Louise has a Double Major in Communications, Major in Marketing from Bond University. Louise is a trained qualitative research consultant and to that end, course material may include communications tools and techniques drawing from those disciplines.
As a qualified researcher, Louise may ask questions, seek insight and offer generic approaches and solutions to simplify complex problems. While budgeting ideas and techniques are explained, this organisation does not offer or purport to offer financial advice.
Your Responsibility
Where necessary, you should seek independent financial, accounting and legal guidance that pertains to your specific situation.
Suitability
This product is suitable for all genders but is written from the perspective of a woman, for women seeking financial resilience and generic techniques for generational capacity.
Intellectual Property
The content of this website is the intellectual property of IsaLou Pty Ltd as trustee for IsaLou Trust ABN 50596 305 936 and is protected by copyright. Use for commercial purposes is prohibited. For personal, non-commercial use, you’re welcome to share, but please link back to our website.
Purchase of the online courses, it is for your personal use and should not be shared as this is a breach of my intellectual property.
Payment Terms
This website uses external service providers, namely PayPal and Stripe options for payment. All payment details are encrypted when sent through to Lou Fitzbaker as the service provider.
Shipping and Delivery
A flat fee for express postage of books within Australia is provided to transport the packages in the shortest time possible. For capital cities, books are received by the next day. Regional postage may take several days. International postage uses the same flat fee to expedite package delivery but may take several weeks.
Returns Policy
The course material includes access to videos, downloads and content that is evergreen. It is trusted that this is not used or copied or distributed for sale. Just as a meal once eaten, can not be returned – this content may be accessed, used, read and retained immediately upon purchase, and can not be returned once consumed, so please consider carefully before purchasing. That said, we only intend to delight our customers. If for any reason you’re not 100% satisfied, please contact us via email outlining the problem and reasons for dissatisfaction, so that we might consider options to address.
Consumer Guarantees
All books, courses, materials and presentations are delivered to the highest standard possible.
In the event of a problem such as a login default, please contact lou@loufitzbaker.com clearly stating the problem and remedial information will be supplied.
The course provided is evergreen so that buyers can access the material and review the course multiple times to review.
Respectful Communication
It is expected that polite, respectful language be used in the chat and communication between and within the group. The chat function can be seen by all those who have access to the online course and therefore engagement should be mindful of content and tone. Negative or divisive content will not be tolerated and the administrator reserves the right to delete it and advise the sender privately.
Third Party Content
In the event that affiliates, collaborators or partners post content on our site, the material is intended to add specialised knowledge and is the responsibility of the specialist content provider.
Jurisdiction
Your use of our Site and these Terms are governed by the laws of Queensland. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Queensland and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.
Our Site may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.
Jurisdiction & Dispute Resolution
Jurisdiction
Your use of our Site and these Terms are governed by the laws of Queensland. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Queensland and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.
Our Site may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.
Negotiation
If you have any issue or complaint arising out of your use of this website or these terms and conditions, you and Lou Fitzbaker agree to make a genuine effort to resolve the dispute through negotiation and discussion.
Mediation
If we are unable to resolve a dispute by negotiation and discussion within 14 days, the parties must proceed to mediation with the assistance of an accredited mediator who is independent of the parties. The mediator is to be appointed by agreement of the parties or, failing agreement within twenty-one (21) days of the first notification of the dispute, by a person appointed by the Chair of Resolution Institute, (ACN 008 651 232, Level 2, 13-15 Bridge Street, Sydney NSW 2000; telephone: 02 9251 3366, email: infoaus@resolution.institute) or the Chair’s designated representative. The Resolution Institute Mediation Rules shall apply to the mediation. We agree to share the costs of mediation equally between us.
Litigation
It is a condition precedent to the right of either party to commence litigation other than for interlocutory relief that it has first offered to submit the dispute to mediation. Litigation is to be considered a last resort and may not be commenced until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.
